RETURN & EXCHANGE POLICY
U.S. EXCHANGE POLICY
All exchanges are free and there are no additional shipping charges. We will email you a prepaid shipping label for your convenience for the exchange product(s) and complete the exchange process within 3-5 business days.
U.S RETURN POLICY
We refund the cost of the returned merchandise as soon as we receive your returned product, and send you a confirmation email that the return has been completed. There will be a $14.95 deduction from your refund due to the credit card transaction fees. Refunds are in the form of original payment, such as the credit card or PayPal used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.
Please Ship Your Return and contact us at email@example.com or 866-444-2099 to obtain a return/exchange authorization number. After your return/exchange is authorized, we will provide you with an RA#.
You can then:
Affix your shipping label to the package, making sure no other tracking labels are showing. Pack your return securely ( in the original package if possible).
When your package is ready, do one of the following:
For the U.S. Postal Service, schedule a free at-home pick-up.
For UPS, drop it off at your nearest UPS location.
For Fed-EX, drop it off at your nearest Fed-Ex Location
We offer a flexible returns policy to make your online shopping experience even easier. However, customers returning items repeatedly may be refused at our discretion.
Regularly priced ready-to-wear clothing and accessories may be returned for a cash refund or store credit within thirty (30) days of purchase. Any items that are damaged or discounted may not be returned. All sales on custom garments are final.
Items must be returned unused and with all tags still attached. Returns that are damaged will not be accepted. All returns should be requested before you send your item(s) back to us to allow for easy identification and prompt processing. Unidentified items will be returned to the sender.