Visa, MasterCard, American Express, Discover, and PayPal.

When your order has been shipped, we will send an email confirming the shipment has been shipped out along with the tracking number, which can be traced simply by clicking the link or directly at fedex.com/Tracking.

In the event that any product does not meet your expectations, send it back to us for exchange or refund. Returns/exchanges are accepted within 30 days from date of receipt. They must be in pristine condition and accompanied by the packing slip and an RNA# (Return Authorization Number) given by Shearling.com. (To acquire an RNA#, please call Shearling.com at 866-444-2099.) 

All returns will be credited to your credit card account upon processing of the returned item(s), and your credit should appear on your next statement. Please allow 5-7 business days for the receipt and processing of your return. Please note, however, a $14.95 return shipping fee will be deducted from your refund unless it is our fault, in which case your full amount will be refunded. 

Exchanges are free of additional shipping charges. Simply email or contact us at 866-444-2099 to obtain an RA# (Return/Exchange Authorization) number. We will then email you a prepaid return shipping label. Upon receiving your return, we will ship you the replacement/exchanged item. Please allow 5-7 business days for receipt and processing of your exchange. If an item exchange is due to a mistake on the part of Shearling.com or issues of quality, the exchanged items will be shipped at no cost to you via Standard Ground delivery.

We ship via UPS or FedEx and are proud to offer free shipping for U.S. orders. Please note that we do not ship to hotels or P.O. boxes unless the address is a military (APO or FPO) or university address. A UPS tracking # will be sent to you so your packages can be tracked via http://www.ups.com/tracking/tracking.html

 We will ship orders for items in stock by the following business day. Delivery dates will be as follows, depending on the shipping method chosen and according to UPS's days of operation schedule. (Please visit www.UPS.com) We will contact you for international rates.

UPS or FedEx Ground Shipping: Delivery will occur within 4-7 business days from the shipment date.

UPS/FED-EX 3-Day: Delivery will occur within 3 business days following the shipment date.

UPS/FED-EX 2-Day: Delivery will occur within 2 business days of the shipment date.

UPS/FED-EX 1-Day: Delivery will occur the next business day following the shipment date.